Business Process Modelling and Analysis

The course addresses the methods and techniques required to analyze, design, implement, automate, and evaluate business processes. Structured along the phases of the Business Process Management (BPM) life cycle, students learn to analyze organizational performance from a process perspective, redesign processes using value-focused techniques, design workflows and implement them in BPM systems, simulate new process designs, and create process analytics applications using dashboards. The course leads students from a) process discovery through conceptual and technical process design, b) through the implementation and management of workflows, c) to the structure of process-aware information systems.